Refund policy
At Mom’s Touch, we strive to provide high-quality skincare products. Due to the personal nature of our products, we have a limited return policy.
Returns
We only accept returns in case of:
- Damaged product received
- Wrong item delivered
To request a return, you must contact us within 48 hours of delivery with proper proof (images/videos).
Non-Returnable Items
- Used or opened products
- Products returned after 48 hours
Refunds
Once your request is approved, refunds will be processed within 5-7 business days to your original payment method.
Cancellation
Orders can only be canceled before they are shipped. Once dispatched, cancellation is not possible.
Contact Us
Email: fa1390721@gmail.com